Refund and Return Policy
At NxtLifestyle.com, we are committed to providing our customers with high-quality products and excellent service. We want to make sure that you have a satisfying shopping experience with us. To maintain our competitive prices and provide you with the best possible deals, we have established the following return policy:
Returns Not Accepted: We regret to inform you that we do not accept returns for any products purchased on NxtLifestyle.com. Once a product has been purchased, it is considered a final sale, and we cannot process any returns.
Refunds: As per our policy, we do not offer refunds for any purchases made on our website. All sales are considered final, and we do not provide refunds for any reason, except in cases of erroneous or damaged shipments (see below).
Exceptions:
Erroneous Shipments: In the rare event that you receive the wrong product or the product you receive is damaged or defective, please contact our customer support team within 7 days of receiving your order. We will do our best to resolve the issue, which may include a replacement or store credit, at our discretion.
Damaged Products: If the product you receive is visibly damaged upon arrival, please report it to our customer support team within 48 hours of receiving the item. We may require photographic evidence of the damage to process a resolution.
Contact Information:
If you believe your situation falls under one of the exceptions listed above, please contact our customer support team at info@nxtlifestyle.com. Our team will guide you through the necessary steps to address your concern.
Please Note:
- Items returned without prior authorization from our customer support team will not be accepted.
- Products must be returned in their original condition and packaging.
- Shipping and handling fees are non-refundable.
- We are not responsible for items lost or damaged during the return shipping process.
Thank you for choosing NxtLifestyle.com for your shopping needs. We appreciate your understanding of our return policy, which allows us to continue offering competitive prices and high-quality products. If you have any questions or concerns, please do not hesitate to reach out to our customer support team for assistance.